NYCHA encourages households experiencing a loss of income to access our rent hardship program. You may qualify for a rent reduction if all the following conditions are met:
- There is at least a 5% reduction to gross income;
- Current rent is more than 30% of the net household income; and
- Reduction in income has lasted at least two months.
Residents can request a rent reduction by completing an Interim Recertification via the NYCHA Self-Service Portal or by calling their Property Management Office to request a paper form be mailed to your home.
If your household experiences a complete loss of income, you may qualify for NYCHA’s Zero Income Policy; please call your property management office to participate in the required eligibility interview. https://www1.nyc.gov/site/nycha/index.page